What do Behavioural Competencies Mean to Me?

Different levels of behavioural competency can indicate to a potential employer how you will behave when faced with certain situations. These levels demonstrate what higher performers think or do in most situations, and with better results – as compared to average performers or poor performers.

Behavioural indicators are detailed descriptors that identify work behaviours and put them into levels that can be seen and measured. Interviewers can assess an applicant by asking for recent examples of how they handled particular situations, and then evaluate those behaviours against the competency levels.

An example of levels of performance and the individual behaviours around teamwork and cooperation might be:

1) Cooperates – participates willingly, supports team decisions, and shares useful information.
2) Expresses positive expectations of team – respects others, speaks positively about others contributions and abilities.
3) Solicits input – eager to learn from others, values others knowledge and expertise, solicits opinions and ideas from others.
4) Encourages others - openly credits others, encourages and empowers others.
5) Builds team spirit – good morale, cooperates with group, acts to support a friendly climate, protects and promotes the status of the team.

Questions that an interviewer would then pose about this competency might be, “Describe a situation when you had trouble gaining cooperation from other team members?” or “Give me an instance of when you felt effective as part of a team.” They would then rate the answers based on the behavioural indicators.

The basic premise is that an individual who exhibits a higher level of competency in valid, on the job situations, is expected to behave the same way in your organization.

There are several competencies that employers could target, but the majority look to the actual job and decide what is important. A receptionist job might require higher levels of service orientation and results orientation, where you might be looking for a manager to score higher in leadership and empowerment.

Knowing what behavioural competencies are can help you prepare for your job interview, or help you hire the right person for your business.

My name is Diane Mackay, and I have worked in various aspects of human resources for most of my 18 year career. For more information on behavioural competencies, resumes and cover letters, please visit my sites below. coverletterformats.com/resumecoverletters/ultimate-guide-to-job-interview-answers/ coverletterformats.com/resumecoverletters/amazing-resume-and-cover-letter-creator/

Article Source: http://www.c3careerarticles.com

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